At PNW PROMOS, we stand behind the quality of our products. If you are not completely satisfied with your purchase, you may return it within 30 days for a full refund. We want you to be happy with your gift, so please don’t hesitate to reach out if you have any issues.

We ship all orders within 2-3 business days. Delivery times may vary depending on your location, but most customers receive their orders within 5-7 business days. We offer expedited shipping options for those who need their gifts faster.

Absolutely! We are happy to beautifully wrap your gift in our signature PNW PROMOS packaging at no additional charge. Just let us know if you would like us to include a personalized gift message when you place your order.